إدارة عمليات Crayon Cloud-iQ مباشرةً من أودو

Overview

Crayon Cloud-iQ Connector is an independent Odoo 19 integration developed by Arselor for organizations that use Crayon Cloud-iQ to manage Microsoft cloud subscriptions and provider billing.

The connector brings customer tenant mapping, provisioning controls, subscription lifecycle operations, vendor billing, financial reconciliation, and safe API diagnostics into Odoo.

Target users

The application is designed for:

• Microsoft CSP resellers and indirect providers using Crayon Cloud-iQ.
• Managed service providers (MSPs) using Odoo for sales, operations, or accounting.
• Organizations that require explicit customer-tenant mapping and approval before provider writes.
• Finance teams that need Crayon vendor billing imported and checked before posting.
• Multi-company Odoo environments that require company-scoped connector data and permissions.

Compatibility

• Odoo 19 Community: supported.
• Odoo 19 Enterprise: supported using the same module package.
• Odoo.sh: supported.
• On-premise / private cloud: supported.
• Odoo Online SaaS: not supported because this module contains Python code.

External requirements

A valid Crayon Cloud-iQ account with the required API access and commercial eligibility is required. The application does not provide Crayon accounts, Microsoft licenses, or third-party commercial entitlements.

Installation

1. Copy arselor_crayon_connector to an Odoo addons path.
2. Restart the Odoo service or container.
3. Update the Apps List.
4. Search for Crayon Cloud-iQ Connector and install it.
5. Assign the required connector roles.
6. Start configuration in Mock / Safe Test mode.

Configuration

Recommended setup order:

1. Configure the Crayon API connection and validate authentication.
2. Select or synchronize the correct Crayon organization.
3. Configure approval and provider-write safeguards.
4. Configure vendor accounting mappings and reconciliation tolerance.
5. Synchronize organizations, customer tenants, and catalog data.
6. Map customer tenants and Crayon catalog items to the correct Odoo records.
7. Test the workflow in Mock / Safe Test mode.
8. Enable production operations only after validation.

Provisioning workflow

Before sending a provider write, the connector can validate and preview:

• Customer and Crayon tenant.
• Odoo company and connector configuration.
• Crayon SKU and mapped Odoo product.
• Whole-number license quantity.
• Billing cycle and commitment term.
• Provider cost, Odoo sale value, and margin.
• Approval state and configured safeguards.

Unknown-result protection

If Odoo sends a provider request but cannot confirm whether the provider completed it, the connector does not blindly repeat the request. The operation moves to Reconciliation Required so a technical administrator can verify provider history before any controlled retry.

Subscription lifecycle

The subscription workflow supports governed lifecycle operations where allowed by the provider, including synchronization, quantity changes, auto-renew handling, suspend/reactivate, cancellation, and next-term instructions.

Billing and reconciliation

The connector can import Crayon vendor invoices and credit notes into Odoo with duplicate protection, source-total comparison, configurable variance tolerance, and review controls before posting.

For each imported invoice, the connector uses the Crayon Order ID to resolve the related Billing Statement and Invoice Profile. The vendor bill stores the Invoice Profile ID and name, the Billing Statement ID, and a direct Crayon Customer Tenant link when the profile maps to exactly one imported tenant. Re-running a historical invoice period can backfill this metadata onto existing vendor bills without recreating them.

Security and diagnostics

The connector includes company-scoped record rules, role-based access, server-side authorization checks, redacted API diagnostics, correlation IDs, retention controls, and controlled retry safeguards.

Support

Email: [email protected]

WhatsApp: +9669200002494

The full branded PDF User Guide is included with the purchased application and is also available from the application description page.

Legal notice

This is an independent connector developed by Arselor. Crayon, Microsoft, Odoo, and their respective product names and marks belong to their owners. Their use identifies interoperability and does not imply endorsement or affiliation unless separately documented.