Saudi expertise. Business technology. Since 2016.Customer support
Clinics & healthcare operations

Give the business side of care a stronger technology foundation.

Support administration, procurement, financial workflows, secure devices and reliable workplace connectivity.

Clinic administrators, procurement teams and business IT teams.

Hospital entrance with clear red emergency signage on a brick and glass exterior
  • Organized back-office work
  • Controlled access
  • Reliable business systems
The connected workflow

Follow the work, step by step.

Choose a stage to see what starts it, what happens and what moves to the next step.

Odoo Helpdesk — Administrative request
Odoo HelpdeskView full image ↗
Stage 01 / 05

Administrative request

Give administrative and IT requests a clear owner. The selected request workflow captures the issue, priority and action needed by the responsible team.

Starts with
Administrative or IT request
Moves forward as
Assigned request
Explore the supporting service
See it in your business

The tools behind everyday work.

Odoo Purchase — Bring control to administrative purchasing
Odoo PurchaseView full image ↗
In practice / 01

Bring control to administrative purchasing

Keep supplier information, purchasing approvals and receiving records connected. The scope is defined around your business administration and procurement needs.

  • Supplier and purchase records
  • Clear approval responsibilities
Microsoft Defender portal — Protect the business IT environment
Microsoft Defender portalView full image ↗
In practice / 02

Protect the business IT environment

Plan the selected Microsoft security products, device coverage and response responsibilities. We configure the agreed controls and help the team follow security activity through the appropriate management tools.

  • Device and identity scope
  • Defined incident ownership
Arselor managed IT · service illustration — Keep administration connected and supported
Arselor managed IT · service illustrationView full image ↗
In practice / 03

Keep administration connected and supported

Reliable work depends on connectivity, devices and a clear support route. Arselor agrees the supported systems, escalation contacts and maintenance responsibilities for your business environment.

  • Business IT support and escalation
  • Planned maintenance
Your Arselor engagement

From your operating model to a working solution.

01

Administrative workflow discovery

02

Procurement and finance configuration

03

Device and access-control scope

04

Staff training and support handover

We agree the applications, integrations, data and acceptance checks with your team before implementation.

Your connected stack

Services that support this operation.

Service illustration: Microsoft 365 security hardening — Microsoft

Microsoft 365 security hardening

Review your Microsoft 365 tenant, prioritize configuration gaps and apply practical identity, email and device safeguards within your available licensing.

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How it helps your business

Strengthen the identities and email your business depends on.

  • Protect access to business accounts
  • Bring devices into the security plan
  • Reduce exposure in email and data

Review the tenant and introduce prioritized controls with a managed rollout plan.

Full service
Service illustration: Endpoint protection & management — Kaspersky

Endpoint protection & management

Deploy and manage endpoint security with Kaspersky or WithSecure, matched to device types, operating needs and available IT capacity.

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How it helps your business

Bring your business devices under consistent protection.

  • Protect business endpoints
  • Manage policies centrally
  • Define the response workflow

Pilot policies on representative devices before a wider rollout across the business.

Full service
Service illustration: IT support & annual maintenance — Arselor

IT support & annual maintenance

Ad-hoc assistance and annual maintenance for users, devices, applications, networks, servers and cloud systems.

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How it helps your business

Less disruption. More productive working days.

  • One route for everyday IT issues
  • Prevent recurring disruption
  • Choose support that fits

Create a dependable contact point for staff and a maintenance plan for the systems they rely on.

Full service
Cisco · Dell · HPE · Lenovo · Sophos · FortinetService illustration: Infrastructure, servers & networks — Cisco + Dell Technologies + HPE + Lenovo + Sophos + Fortinet

Infrastructure, servers & networks

Connect servers, storage, networks and firewalls with the right mix of Cisco, Dell Technologies, HPE, Lenovo, Sophos and Fortinet.

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How it helps your business

Build a dependable foundation for your next stage.

  • Networks that connect the operation
  • Servers & storage sized to fit
  • Protection & implementation

Plan cabling, switching, Wi-Fi and core systems together before teams move in.

Full service
Service illustration: Software, chatbots & automation — Arselor

Software, chatbots & automation

Custom software, Odoo–WhatsApp integration and customer-care workflows that connect enquiries, teams and business records.

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How it helps your business

Turn everyday conversations into connected workflows.

  • Start with the manual task
  • Connect the systems you use
  • Make the workflow maintainable

Route requests to the appropriate approver and keep a record of decisions and follow-up.

Full service
Service illustration: Microsoft 365 & Azure — Microsoft + Azure

Microsoft 365 & Azure

Licensing, deployment, email migration, collaboration and security configuration across Microsoft 365 and Azure.

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How it helps your business

A productive team starts with a well-managed cloud.

  • A connected digital workplace
  • Identity and access with ownership
  • Cloud that supports the business

Standardize email, meetings and document sharing as employees and locations increase.

Full service
Service illustration: Odoo ERP & integrations — Odoo

Odoo ERP & integrations

Connect finance, sales, inventory, procurement, manufacturing and people with an Odoo environment built around your operations.

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How it helps your business

Make every part of your business work together.

  • Connect the full operation
  • Make the system fit your team
  • Launch with confidence

Connect a quotation to stock availability, delivery and customer invoicing without re-entering the same information.

Full service
Your next step

Bring us the challenge. Let’s plan the way forward.

A focused conversation with the right Arselor specialist.

Find your next step

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