Custom software, Odoo–WhatsApp integration and customer-care workflows that connect enquiries, teams and business records.
Sales and service teams managing recurring questions, lead follow-up and disconnected customer conversations.
Odoo Studio can trigger actions when records meet defined conditions. Arselor maps the business rule first, then configures notifications, approvals or follow-up actions and tests exceptions before the workflow is released.
A webhook can pass an event from another system into an Odoo automation rule. This official example shows the trigger and target-record configuration. Arselor defines the field mapping, access controls, error handling and test cases so an integration does more than simply move data.
A form, approval or system update
Run the agreed action and record the result
Stop unsafe repeats and alert the owner
Keep the request and outcome traceable
Automation needs more than a successful demonstration. Arselor defines required fields, duplicate handling, permissions and exception ownership so a failed integration becomes a visible action for the responsible team.
Identify the repeated data entry, approval or follow-up that slows your team down. We map triggers, decisions and exceptions before choosing how to automate.
Design integrations around supported APIs and agreed data ownership. Records, validation and failure handling are considered alongside the successful path.
Document the logic, access and operational handover. Test common and exceptional cases so your team knows what happens when an input needs human attention.
Route requests to the appropriate approver and keep a record of decisions and follow-up.
Discuss this use caseReduce duplicate entry by moving agreed records between business applications.
Discuss this use caseConnect new enquiries with the right owner, next action and customer communication.
Discuss this use caseChoose the business event, required data, approvals and conditions that should start or stop the workflow.
Implement the agreed API or workflow action, including permissions, duplicate handling and exception reporting.
Validate real examples and exceptions with users, then document ownership and safe change procedures.
No. We assess each system’s interfaces, permissions and data model before confirming the integration approach.
The agreed design defines error handling, notifications, retry behavior and which team owns the exception.
Connect finance, sales, inventory, procurement, manufacturing and people with an Odoo environment built around your operations.
Connect a quotation to stock availability, delivery and customer invoicing without re-entering the same information.
Technology planning, infrastructure reviews, digital governance and practical training aligned with your business priorities.
Clarify requirements and compare alternatives before committing to a platform or supplier.
Assess an older Odoo environment, prepare data and customizations, test the upgraded database and guide the move into production.
Review the upgrade route and custom-module compatibility before moving the production database.
A focused conversation with the right Arselor specialist.